Shipping and Returns

We make everything to order in our standard *2-week lead-time.

Freight costs do not include the price of a lift gate. You will be required to remove the boxes from the truck yourself unless a lift gate is requested. If a preferred trucking company is desired, we will be happy to accommodate.

We do guarantee satisfaction of our racks. If you would like to return them, upon arrival and inspection, the full cost of the racks will be refunded minus shipping costs. Once the product leaves our facility, it is no longer under our control. Issues with the shipping company will need to be handled with the shipping company directly. Tracking information will be emailed at the time of shipping.

Non-US customers can inquire about a shipping quote prior to placing an order. We use UPS, Fed Ex, and CH Robinson for freight.

For more info on Canadian Shipping: English or French

*lead-time can vary based on sales volume.